At Farm House, we are committed to providing the highest quality meat products. If you are not completely satisfied with your purchase, we offer the following return and refund policy:
1. Eligibility for Returns & Refunds
Due to the perishable nature of our products, returns are only accepted if:
The product arrives spoiled or damaged.
You receive the wrong item in your order.
Customers must report any issues within 24 hours of delivery.
2. How to Request a Return or Refund
Contact us via [phone/email/WhatsApp] with:
Order number
Photos of the product (if applicable)
A brief description of the issue
Our team will review your request and respond within 2 hours.
3. Resolution Options
Depending on the issue, we may offer:
A replacement product at no extra charge.
A refund to your original payment method.
Store credit for future purchases.
4. Exceptions
We cannot accept returns for products that have been improperly stored after delivery.
No refunds for personal taste preferences.
5. Contact Us
For any questions or concerns, reach out to us at: +2 -012-00891111
Email: info@farmhouseeg.com